We follow a thorough, staged approach for all our client projects. This gives our clients 100% clarity on what to expect when working with us: 

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Pre-appointment

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PLANNING STAGE

(1) Initial briefing on the project requirements;

(2) Discussion of the different options possible for completing the project;

 
ENGAGEMENT STAGE

 

(3) Quotation – including services to be provided, length of time required, costs and confirmation of when the project can be started;
(4) Agreement on terms / approval to proceed / signing of contract;

 

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Project in progress

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DELIVERY STAGE

 

(5) Planning and resources allocated;

(6) Work begins on the project – through to completion;
 

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Post-completion

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AFTER-CARE

 

(7) Post-job telephone call to ensure the client is happy the work meets the specification, as agreed in stage (4).

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