We follow a thorough, staged approach for all our client projects. This gives our clients 100% clarity on what to expect when working with us:
-----------------------------
Pre-appointment
-----------------------------
PLANNING STAGE
(1) Initial briefing on the project requirements;
(2) Discussion of the different options possible for completing the project;
ENGAGEMENT STAGE
(3) Quotation – including services to be provided, length of time required, costs and confirmation of when the project can be started;
(4) Agreement on terms / approval to proceed / signing of contract;
-----------------------------
Project in progress
-----------------------------
DELIVERY STAGE
(5) Planning and resources allocated;
(6) Work begins on the project – through to completion;
-----------------------------
Post-completion
-----------------------------
AFTER-CARE
(7) Post-job telephone call to ensure the client is happy the work meets the specification, as agreed in stage (4).